Careers

If you are a hard worker with excellent communication, teamwork and project skills, we would love to talk with you. Please be prepared to demonstrate your knowledge via a skills assessment exercise as part of the qualification process. Qualified applicants should send their resume and salary requirements to careers@zimcom.net

Named 2015 Cincinnati Business Courier ‘Tech Team of the Year’

Absolutely no phone calls and no recruiters.

Summary: Local hosting provider in Cincinnati, Ohio looking for a talented network engineer with a strong work-ethic to join our fast-paced work environment, focused on providing leading-edge Internet Solutions and superior customer service. The Network Engineer will be part of a multi-discipline support team responsible for daily systems and infrastructure support; Tier 2/3 support ticket ownership and resolution; pro-active monitoring of systems performance and responding to alerts; datacenter operations management and other IT related projects for both Zimcom and its clients.

Job Description/Requirements:

  • Work with a team and/or lead a team on implementing and managing network hardware and software solutions for LAN/WAN in a fault tolerant, scalable and secure network environment
  • Demonstrate expertise in system installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures.
  • Propose network and/or operational projects (internal and external) in an ongoing effort to enhance our product suite, network security and reliability, and overall efficiency
  • Continuously analyze systems and procedures to ensure utilization of industry best practices
  • Provide Intermediate and advanced support for end-users, including troubleshooting, configuration and administration of various hosting environments (Linux/Windows)
  • Cisco routing switching configuration/management/troubleshooting duties
  • Shared/VPS/Cloud hosting support, including new account setup and troubleshooting
  • MS EXCHANGE/POP/IMAP Mail hosting support and administration
  • Level II-III phone and service ticket support
  • Datacenter equipment installation, maintenance and upkeep
  • Assist in training employees and knowledge-sharing of Engineering policies, procedures, and proper utilization

Required/Mandatory Skills:

  • Intermediate to strong competency of SMTP, DNS, TCP/IP, and FTP
  • Strong skills with Unix/Linux/Apache/MySQL/PHP
  • Minimum 5 years Cisco experience w/ Cisco routers/switches/firewalls
  • Experience supporting OSPF, BGP, VLANs and other protocols
  • Strong working knowledge of LAN/WAN technologies and troubleshooting skills
  • MS Windows Server 2012 and prior (incl. Active Directory)
  • Knowledge of Information Security Systems (IDS/IPS)
  • Industry certifications desired but not mandatory
  • Ability to use critical thinking and apply to problem solving skills
  • Must be a quick learner and be able to complete tasks with little supervision

Desired/Optional Skills:

  • VMWare vSphere
  • Citrix XenApp
  • Web/email Server Administration (OpenVZ, Virtuozzo, Sendmail, Qmail)
  • Parallels Plesk and/or Cpanel
  • MS SharePoint
  • MS Exchange Server (incl. Exchange Power Shell)

Qualifications:

  • Bachelor Degree in Information Systems or equivalent experience
  • Minimum 5 years in the IT industry
  • Excellent written and verbal communication skills
  • Excellent time management skills and proven ability to multi-task competing priorities
  • Must be willing to work outside normal business hours, including weekends and on-call support
  • Responsible to carry a cell phone and provide 24 x 7 emergency support as needed

If you are a hard worker with excellent communication, teamwork and project skills, we would love to talk with you. Please be prepared to demonstrate your knowledge via a skills assessment exercise as part of the qualification process. Qualified applicants should send their resume and salary requirements to careers@zimcom.net

Absolutely no phone calls and no recruiters.