Frequently Asked Questions

Get your questions answered by the cloud infrastructure experts at Zimcom

Backups are included standard with your Zimcom cloud hosting service. All cloud customers receive nightly snapshot backups by default with a 30-day retention period. If you need us to hold your backups for longer or if you want a copy of your data in a different region, no problem. We can perform these tasks when requested so that you never have to worry about losing your data.

Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are two important metrics to consider when determining your business continuity and disaster recovery plans. RPO essentially defines how much data you can potentially lose, whereas RTO looks at how long it takes you to recover from an incident and return to normal operations. For more info, check out this article here from our partner Veeam, or contact us to discuss your specific RPO/RTO needs.

With Zimcom’s pay-as-you-go model, you’re only charged for the actual cloud resources that you use. At the beginning of each month you’ll receive an invoice for the prior month’s actual hourly usage of cloud resources (CPU, RAM, Storage, IPs, etc.), meaning you only have to pay for what you need.