What Businesses Need To Know About SOC2 Compliance

SOC 2 certification, SOC 2 compliance, SOC 2 certified, cybersecurity, data center services, data recovery

Data security is a top concern for organizations and third-party vendors, and we understand the threats that clients and their customers face. At Zimcom, we are SOC2 compliant and have the security measures and procedures in place to protect our clients’ data. We’re dedicated to information security, and by working with us, you can take advantage of the benefits this compliance has to offer. Keep reading to learn what it means to work with a SOC2 compliant partner like Zimcom and how it can help you improve your own cybersecurity and operations.

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What Is SOC 2 Certification?

Officially called Service Organization Control Type 2, SOC2 certification is a voluntary compliance standard that was developed by the American Institute of Certified Public Accountants (AICPA). It provides guidelines on how businesses can better manage their customer data and is designed to evaluate and report on the controls and processes of the organization’s systems and data.

SOC2 Reports

SOC2 reports and audits provide assurances to customers and stakeholders that the company is adhering to specific strategies and policies for their cybersecurity. There are 2 different types of SOC2 reports:

  • Type I
    • SOC2 Type I is a report that evaluates the organization’s systems and processes for compliance at a specific point in time.
  • Type II
    • Type II is a report that details the systems and processes compliance over a period of 6 to 12 months.

After an audit, Zimcom passes these reports to our customers to build trust and showcase the steps we’re taking to keep your data safe.

What Is the SOC2 Certification Criteria?

SOC2 certification criteria is based on the 5 Trust Services Criteria (TSC) of Security, Availability, Confidentiality, Processing Integrity, and Privacy.


Security is the protection of data and systems from unauthorized access. It can include such strategies as multifactor authentication, employee training, data recovery, and more.


Under the SOC2 certification criteria, the system should be available for operation and use as agreed upon by service level agreements (SLAs). This requires network monitoring systems, disaster recovery plans, and more.

Processing Integrity

Systems under SOC2 should also function as designed with quality assurance. System processing should be accurate and timely.


Data confidentiality refers to the practice of allowing only authorized personnel access to the data. Data should be encrypted when at rest and during transit.


Personally identifiable information (PII) needs to adhere to the company’s privacy policy, relevant privacy laws, and AICPA’s Generally Accepted Privacy Principles (GAPP).

Why Is SOC2 Compliance Important?

When it comes to security concerns, companies need to be constantly vigilant to keep threats at bay. Some of the top concerns include:

  • Unauthorized access
  • Data breaches
  • Malware and cyberattacks
  • Data theft
  • Data extortion
  • Application and network security
  • Data privacy
  • Vendor risk management
  • Incident response and recovery
  • Data processing integrity
  • Cybersecurity monitoring and auditing

Thanks to our SOC2 audit, however, we have plans in place to show our clients and vendors we’re dedicated to their security at every step along the way. As a result, our customers can experience a wealth of benefits, including:

Enhanced Cybersecurity

Since SOC2 compliance requires companies to adhere to certain cybersecurity guidelines, customers can only benefit from these solutions. At Zimcom, we understand the best practices to improve your cybersecurity and make you compliant within your industry as we already follow the procedures ourselves. Enhanced cybersecurity policies can work to protect you from fines, data breaches, financial damage, and a poor reputation. We also help organizations combine their compliance and cybersecurity strategies.

Better Data Recovery Plans

SOC2 compliance requires companies to have several data recovery plans, such as an incident response plan, business continuity plan, disaster recovery plan, data backup policy, data retention policy, and more. If something happens to your data, we have the strategies in place to recover it.

Improved Data Center Operations

Our data centers (and customers) also benefit from SOC2 compliance, as the certification requires security controls, quality policies to ensure availability and uptime, business continuity plans, risk management strategies, and redundancy and failover mechanisms.

Zimcom Is Dedicated to SOC2 Compliance for YOUR Benefit

We are dedicated to meeting the requirements of SOC2 compliance and passing off the benefits to our clients. We meet the 5 trust principles by offering:

  • FIPS 140-2 certified AES256 data encryption
  • Dedicated Private Cloud solutions
  • Multi-factor authentication
  • Next-Gen Antivirus and Endpoint Protection
  • Multiple levels of Backup and redundancy throughout our cloud
  • and more

At Zimcom, we take our clients’ security and operations seriously. We aim to be a trusted partner for all our customers, and SOC2 compliance helps us do just that. If you want to take your cybersecurity to the next level and take advantage of the technology benefits that come with working with a SOC 2 compliant partner, it’s time to work with us.

Book a consultation today to find out how your data center and all cloud solutions could be compliant by design.