“This public recognition provides validation to what our customers already know, which is that having a team of highly skilled cloud experts like ours to deliver personalized IT solutions and support is a business-enabler, and crucial to a company’s success,” said Rex Smith, CEO of Zimcom and Liberty Center One. “Putting an emphasis on great customer service has allowed us to achieve the steady growth rate that we have, year after year.”
At Zimcom, our unwavering commitment to prioritizing our customers is deeply ingrained in our ethos. Recognizing the integral role that our team plays in upholding this commitment, we have diligently invested in our hiring process to ensure that only the most skilled and talented individuals join our team. Our philosophy is simple yet profound: when we take exceptional care of our employees, they, in turn, deliver exceptional care to our customers. While many view us as a technology company, we’ve always emphasized that we are first and foremost a customer service business, with technology being a subsequent focus. This perspective has served as our guiding mantra for years, ensuring that our customers are always well served.
Double Digit Growth Year Over Year
The Inc. 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital and seemingly intractable hiring challenges. Since our inception almost 25 years ago, we’ve experienced growth year over year, with 95% revenue growth over the last three years. Achieving this would have been impossible without prioritizing our core value of being a customer-first organization.
“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc. 5000 — with the fast growth that it requires — is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”
When it comes to planning for the future, Zimcom invests in technology and industry best practices and never cuts corners. We choose our vendor partnerships wisely and ensure we are investing, above all else, in
data protection. We do this better than anybody else. “We’re grateful for the opportunity to partner with so many wonderful organizations that trust us to deliver their most critical applications and protect their most valuable data through our highly automated and secure cloud infrastructure,” added Steve Searles, CTO of Zimcom.
As a customer-service-first organization, the growth we have experienced is largely attributed to the trust that our clients place in us. We are honored to be recognized by Inc. and look forward to continuing to provide our clients with leading-edge cloud infrastructure solutions, seamless cloud migrations, secure cloud hosting and industry-leading data protection services that keep them ahead of the curve.
